Contact Us

If you have any additional questions about us or our banking products, contact any location or e-mail us at customerservice@thebankks.com. Please do not include any sensitive information, such as account numbers, in e-mail correspondence.

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E-mail is *not* secure, please do not provide us with any information you would not want someone else to read via e-mail.

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To report a lost or stolen debit card during normal business hours, please call your local branch.
For after hours service, please call: 888-263-3370, then contact your local branch as soon as possible.

Lost or Stolen Debit Cards

To report your THE BANK issued debit card lost or stolen during normal business hours please call your local branch, for after hours service Please call: 888-263-3370

Notice: To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents and may make copies of these documents for our records.
Disclaimer: Loans will be considered to all persons and entities in the trade area on the basis of credit worthiness without regard to race, color, religion, national origin, sex, age (provided the applicant has the capacity to enter into a binding contract), receipt of income from public assistance programs, or the good faith exercise of any right provided by the Consumer Credit Protection Act.